Refund Policy

Payment and Refund Policy


All the prices declared on the Website and Mobile App are inclusive of taxes. Please verify the total payable amount during checkout before placing the order. Our prices are liable to change anytime without notifying you. You shall be responsible for full payment of the order received by you.


You are allowed to choose between various payments options while placing an order on the Website and Mobile App. You agree to use your own debit/credit card or bank details for transaction. We would not be responsible for misuse of your card if all the security checks are verified. You agree that the methods of payment may be updated from time to time on the Website and Mobile App. You agree to review the same and use our Website or Mobile App and suitable payment option accordingly.

Complaints and Refund Policy:

You can contact us at the phone number provided to you while placing the specific order or email us at with complete details of the complaint encountered by you. We shall try to fix the issue amicably.

Please find the below mentioned details;


Telephone: 1800120022555,1800120022555


Contact Address:

Channel Foods Pvt.Ltd,Veerath Complex,3 rd Floor,Civil Line Road, 

Palarivattom,Ernakulam (Dist.),Kerala,India

After examining the complaint, we will immediately initiate refund to the Customer. You will receive your refund within fourteen days from the date of complaint.

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